A Fully customizable cloud based system, enhancing the powers of the latest technology to provide a CRM (Customer Relationship Management) system that with be useful to any service individual or company of any size. This system will prove to be as useful as a screwdriver or adjustable spanner and you will be using it a lot more than those Tools. The value of a CRM system to any company is firstly dependent on how it is built (well we have that covered as its built round an actual UK service companies structure) this is uncommon to most CRM systems out there Secondly by using strategies and technologies you can manage and analyze customer interaction and data throughout the lifecycle of the customer, this will help improve business relationship with customers which in turn will lead to greater efficiency and greater profits.

Do Not Like Admin or Paperwork? We Do Not Either! That is why we have spent years developing a system built on the foundations of our 20 years experience in the service industry. As an individual or Company you should be focusing on what earns you money and not the mundane admin tasks that on many occasions take up more time than actually completing a manual job.

We are a software development company but first and foremost we are a Plumbing & Heating Company of whom this software model has been built around. What was a simple project that started in a friends house, who wanted to create a small CRM system for his college course of which mutually benefited the both of us. This has now progressed to contracting a full time development team and the system evolving to something way beyond our wildest visions. A lot of hours, a lot of money and a lot of commitment have meant we can now proudly help many other companies fulfill their dream of a paperless, administration free world.

This system is great – It allows you to create a customer database and address database easily and efficiently, schedule in work and allocate engineers, Create agreements in accordance with Consumer rights with signature via mobile screen, update live notes and pictures of the job as it happens, generate digital invoices, relevant compliance forms and satisfaction notices. All this comes with customer access to track the job and access the live forms, see picture of the engineer attending for confidence and safety, book a job with a few simple clicks, share pictures of the problem to allow efficient first time fix and track the engineer journey to the customers house.

There is also so much more, this CRM system is fully loaded with features to allow for a seamless booking to completion interaction process making going paperless and utilizing a CRM system a real profitable experience.